Privacy policy

Privacy Policy

At Twisto Sports, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase from our website.

1. Information We Collect
When you visit our website, we automatically collect certain information about your device, including your web browser, IP address, and time zone. Additionally, as you browse the site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the site, and how you interact with the site.

When you make a purchase or attempt to make a purchase through our website, we collect personal information from you, including your name, billing address, shipping address, payment information, email address, and phone number.

2. How We Use Your Information
We use the information we collect to:

  • Process and fulfill your orders, including sending emails to confirm your order and shipping.
  • Communicate with you.
  • Screen our orders for potential risk or fraud.
  • Provide you with information or advertising relating to our products or services, in line with your preferences.

3. Sharing Your Information
We share your personal information with third parties to help us use your information as described above. For example, we use Shopify to power our online store—you can read more about how Shopify uses your personal information. We may also share your information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights.

4. Security of Your Information
We take the security of your personal information seriously and implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee its absolute security.

5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track the activity on our website and hold certain information. Cookies are files with small amounts of data that may include an anonymous unique identifier.

6. Your Rights
You have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us at the email address below.

7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

8. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at info@twistosports.co.uk.

Thank you for trusting Twisto Sports with your personal information.